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Frequent Visitor

Sending email with Flow displays ID instead of Display Names from Entity fields



I'm creating a Flow that sends an email when a record is created in an Canvas App. It works fine but the fields included in the email from the records submitted via the app displays the ID value instead of the Display Name. For example, Created By displays 3e55088a-7b38-3a11-b714-000e3b338747 instead of Mugen Jin. Any suggestions on how to fix this?



Solution Sage
Solution Sage

You can use Office365 connector to get the name of the user by using get user profile action


Please click Accept as Solution if it resolved your problem or give it a Thumbs Up if it helped you in anyway this will allow other people to search correct solutions effectively.


Community Support
Community Support

Hi @kcgov 


This is a by design behavior, you can use the Office 365 Users actions to get the information from the users:


Best Regards,


If this post helps you give a :thumbs_up: and if it solved your issue consider Accept it as the solution
Frequent Visitor



Thank you that worked. I was trying to use the same method to display the names of the value for what I have in the body of the email but no luck. It still shows the number. I'm trying to display data from a CDS entity. I tried to get/list a CDS record thinking it may display the text value but it does not, it still display number values. Any ideas?

Frequent Visitor

@chsanche, Thank you for the link. From what I understand I have to specify per user? What if I have multiple users? I have a form that I would like to use with an entire organization of 100+ people. When a CDS record is created based on the submission of that form, could I somehow get the user profile info based on the Created By value of the record so it displays the appropriate name of the user?

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