cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
estemo
Frequent Visitor

Sending emails as a shared mailbox

I have access to a shared mailbox, I made an automated flow that sends an email with options (this is an automatic reply) when that shared mailbox receives a new email, on my test I am getting this reply, just that the sender from this email is not the shared mailbox, is the main mailbox.

 

Is there a way that when this flow sends the email with options is sending it as the shared one?.

1 ACCEPTED SOLUTION

Accepted Solutions
mequan
Microsoft
Microsoft

Hi @estemo ,

 

I would suggest you use "send an email from a shared mailbox" action.

And to let it work, we need give 'send on behalf' permission to 'the connection account that run this action' from admin.microsoft.com as https://docs.microsoft.com/en-us/microsoft-365/admin/email/create-a-shared-mailbox?view=o365-worldwi... .

 

mequan_1-1602232430592.png

 

 

Best Regards

 

View solution in original post

2 REPLIES 2
VictorIvanidze
Memorable Member
Memorable Member

 

Use "Send an email from a shared mailbox (V2)" action instead of  "Send email with options".

Alternatively have a look at this.

mequan
Microsoft
Microsoft

Hi @estemo ,

 

I would suggest you use "send an email from a shared mailbox" action.

And to let it work, we need give 'send on behalf' permission to 'the connection account that run this action' from admin.microsoft.com as https://docs.microsoft.com/en-us/microsoft-365/admin/email/create-a-shared-mailbox?view=o365-worldwi... .

 

mequan_1-1602232430592.png

 

 

Best Regards

 

View solution in original post

Helpful resources

Announcements
Process Advisor

Introducing Process Advisor

Check out the new Process Advisor community forum board!

MPA User Group

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group

MBAS on Demand

Microsoft Business Applications Summit sessions

On-demand access to all the great content presented by the product teams and community members! #MSBizAppsSummit #CommunityRocks

Users online (83,825)