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New Member

Sent reminders until an email is read

I am new in Flow, and i am trying to set up a simple reminder avery 15min until an email has been read.

I have DoUntil loop with a Limit of 5 iterations within an 1hr and within the DO until is an delay of 15min and the sent notification.

The problem is that although the email is read within the 1 hr limit the DoUntil loop does not recognize the read status change and continues until it times out. So i get 5 reminders.

The Sharepoint Get Item i found as possible solution in similar posts i could not relate it to the read status of the email.

 

Can anyone help?

 

 

 

 

 

5 REPLIES 5
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Community Support
Community Support

Re: Sent reminders until an email is read

Hi @alio,

 

Could you share a screenshot of your flow?

According to your description, I created a flow to check the read status of an email. It seems that within the do-until loop, the read status could not be read by flow.

Please share more details on your flow. I will help confirm it on my side.

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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New Member

Re: Sent reminders until an email is read

Thank you for the feedback, Here below is the snapshot of my flow.

My Flow Snapshot

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Community Support
Community Support

Re: Sent reminders until an email is read

Hi @alio,

 

The image could not be checked. Could you provide it again?

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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New Member

Re: Sent reminders until an email is read

 

 

Here it is again

Forgive me for the inconvenience.Capture.JPG

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Community Support
Community Support

Re: Sent reminders until an email is read

Hi @alio ,

 

Thanks for updating.

Please check if the following configuration will work for you.

Select the dynamic content Is Read from the action Get item within the do-until loop.

1.PNG

Please take a try with it.

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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