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Frequent Visitor

Shared Inboxes

Hopefully simple question - is there a way to connect to a shared 365 Inbox? Every time I attempt to, it just sets up the connection to my main mailbox (try to set up a connection to sharedinbox@org.com, takes me to SSO page, sets it up as user53@org.com).

 

Thanks!

3 REPLIES 3
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Community Support
Community Support

Hi @user53,

 

Do you want to create a connection to a Shared Office 365 Outlook email address within Microsoft Flow?

Further, what do you want to do with the connection to a Shared Office 365 Outlook email address?

 

Creating a connection to a Shared Office 365 Outlook mailbox is not supported in Microsoft Flow currently, if you would like this feature to be added in Microsoft Flow, please submit an idea to Flow Ideas Forum:

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

 

In addition, there are some actions or triggers related to Shared mailbox are supported in Office 365 Outlook connector, please check:

Send an email from a shared mailbox

 

When a new email arrives in a shared mailbox

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Hi @v-xida-msft

 

Ideally yes - I'd like to set up a flow to look at incoming e-mails to a Shared Inbox and then reply to them. It looks like those triggers/action might exist - but how do I actually get them set up? Very new to flows!

 

A simple example should help, eg Shared Inbox recieves an e-mail, Shared Inbox sends reply.

 

Thanks!

Highlighted

Hi @user53,

 

I have made a test on my side and please take a try with the following workaround:14.jpg

The flow works successfully as below:15.JPG

 

 

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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