Showing results for 
Search instead for 
Did you mean: 
Regular Visitor

Shared mailbox doesn't get Flow notification email...

I'm testing a really basic Flow: Upon submission of a form, notify me by email.

It will send an email to my personal work email. It will email my external email account (test data only!). However, I am not receiving the notification email to the shared account address I've specified (and the email address for that (and my personal work email) were picked from an autocomplete list as I typed them). The real value of this Flow would be to notify the shared mailbox.

The Flow is recorded as having been successful.

So, is this actually an issue with Exchange? Has anyone else seen something similar?

Dual Super User II
Dual Super User II

Re: Shared mailbox doesn't get Flow notification email...

It may be an issue with Exchange filtering it out based on SPAM settings since its coming from an automated account.  Which Email action are you using?  Have you tried whitelisting the address sending the Flow in the shared mailbox?  That's where I would start.

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Helpful resources


Microsoft Ignite 2020

Check out the announcement of Power Platform content at Microsoft Ignite!


Experience what's new for Power Automate

Join us for an in-depth look at the new Power Automate features and capabilities at the free Microsoft Business Applications Launch Event.


Power Platform 2020 release wave 2 plan

Features releasing from October 2020 through March 2021

Top Solution Authors
Top Kudoed Authors
Users online (2,944)