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abbyamante
Frequent Visitor

Sharepoint Item List Workflow help/suggestion

Capture.PNGhello

im trying to build a flow that will automatically trigger an email every time the list status has change.

there is 2 department has will update the status on the SP list.

  1.  when the WS status is changed to PENDING trigger an email
  2.  when the WS status is changed to COMPLETE trigger an email
  3. when the FS status is changed to PENDING trigger an email
  4. when the FS status is changed to COMPLETE trigger an email

the problem on the flow that i created is when WS status is currently already set on PENDING then the FS status was changed, its firing an email for for both FS and WS status.

what i would like to happen is it should only fire an email for the recent status change.

 

Any suggestions what conditions or functions to use to fire an email only when the status is change?

thank

 
 
 
 
1 REPLY 1
RaashiSen
Community Support
Community Support

Hello @abbyamante ,

 

If I see the Flow condition correctly, you are using AND function for both WS Status = Pending, complete and FS Status equals Pending, Complete, which will always trigger on both conditions, because it even meets when WS is Complete, but FS is pending, and vice versa.

 

You might want to put condition like-

OR

-> AND
WS Status =Pending
FS Status= Complete
->And
WS Status =Pending
FS Status= Pending

If Yes, 
Send email for WS status

or something along these lines based on your requirement. I also see another condition above this in your screenshot, so not sure if that as well sends an email.

 

let us know if that works for you.

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