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Mick282
Helper III
Helper III

Slack Post Message returning a bad request error

Hi all,

 

I'm getting intermittent slack post message errors in my Flow. It doesn't give out much detail except saying "The response is not in a JSON format."

 

image.png

 

I actually suspect it might be something to do with character size or how many lines of text there are. As I reduced the text length to half and it posts successfully but when I bring it back to the normal full length it fails and throws that error. Note that before I post to slack message I strip the text of all HTML tags first.

 

Is there a character or line limit for slack messages? If so how many characters and is there anyway around it? The Slack API seems to say that if the length is too long it'll just truncate it or post it in separate messages but Flow is throwing a error....

4 REPLIES 4
Mira_Ghaly
Multi Super User
Multi Super User

@Mick282 

Although the error does not seem very descriptive but i usually get this error while when there is  something not configured correctly in the Action Properties, if you can paste screenshots of your flow ; i can try to simulate at my end.

If this post helps you with your problem, please mark your as Accepted solution.If you like my response, please give it a Thumbs Up.

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Mick282
Helper III
Helper III

Hi @Mira_Ghaly 

 

Thank you for the reply!

 

So here's a simple flow that I used to try and recreate the error and I'm able to.

 

image.png

 

The configuration for the post message is quite simple. I've tested it with shorter messages and it posts to the slack channel fine.

 

image.png

 

I then grabbed a 15 paragraph Lorem Ipsum sample text as I obviously can't provide in the forum the actual text from the slack notification. Below is the full text if you want to use it and try to recreate the issue.

 

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse consectetur diam ullamcorper lectus semper dapibus. Pellentesque et pretium augue, quis ultrices odio. Duis eu erat tellus. Ut feugiat ex in nisl dapibus gravida. Fusce et nunc efficitur, euismod ante et, vulputate erat. Donec augue purus, dictum et pretium nec, cursus ac lectus. Sed eget viverra magna. Duis tincidunt iaculis aliquet. Sed sed velit nec orci consequat aliquet.

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I'd then get that same unhelpful message. Again I suspect it's a length thing because If I just grab a snippet of that text it posts the message fine.

 

Question is whether there's a way to split the message into multiple posts I guess whilst ensuring not to split a text half way.

@Mick282 

I believe it is like you said that the text is greater than the expected number of characters which i believe they are 4000

So you have to split as you have mentioned, i am trying to find out a way where you can split complete paragraphs

If this post helps you with your problem, please mark your as Accepted solution.If you like my response, please give it a Thumbs Up.

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Hi @Mick282 

I found a way to split by Paragraph but for you sample you will have to send 15 Posts will that be applicable; if yes will post the screenshots or share the sample flow with you.

If this post helps you with your problem, please mark your as Accepted solution.If you like my response, please give it a Thumbs Up.

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