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Falhuddin
Frequent Visitor

Some Microsoft From not triggering Flow

Hi, I have flow to triggered when new response is submitted in Microsoft Form.

But some of it not trigger the Flow and it's happen between UTC 10:40PM until UTC 11:45PM.

782 response is submitted between that time and only 416 response is triggered.

Below is actual summary data taken from Microsoft Forms and Recorded Excel Data when Flow Triggered.

Column A & B - Data from Microsoft Forms.

Column C & D - Recorded Excel Data when Flow Triggered.

Falhuddin_0-1620349325832.png

For Flow Trigger setting, I set Concurrency Control to 1 to allow flow run one by one.

Falhuddin_1-1620350787135.png

Does anyone know how to fix this? Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
ChristianAbata
Super User II
Super User II

hi @Falhuddin  this is not a normal conduct so I recommend you to see your license and the liminations or open a Microsoft support case.



Did I answer your question? Please consider to Mark
my post as a solution! to guide others :winking_face:

Proud to be a Flownaut!


If you want you can follow me at www.christianabata.com Quieres contenido en español? Síguenos en Power Automate LA

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2 REPLIES 2
ChristianAbata
Super User II
Super User II

hi @Falhuddin  this is not a normal conduct so I recommend you to see your license and the liminations or open a Microsoft support case.



Did I answer your question? Please consider to Mark
my post as a solution! to guide others :winking_face:

Proud to be a Flownaut!


If you want you can follow me at www.christianabata.com Quieres contenido en español? Síguenos en Power Automate LA

View solution in original post

Hi @ChristianAbata, My License as below :

Falhuddin_1-1620358113054.png

Before this, this follow Concurrency Control is disable (Unlimited) and run for 5 month without problem (>1600 response submitted). But after Microsoft Power Automate pop up notification that "my flow performance may be slow", most of triggered flow stuck and not processed.

And due to that issue I create new Flow with same steps and set the Concurrency Control to 1 but facing another issue as mention above.

Falhuddin_0-1620356585162.png

May I know how to open a Microsoft support case? I already try to create support request at Support for business (microsoft.com) , but it's navigate me to Power Platform Admin Center and there's no "Help + Support" option.

 

And may I know which license did I need to purchase to make the Power Automate "Assisted Support" available?

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