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Frequent Visitor

Start and Wait for Approval step not waiting for approver responses

I have a two-level approval Flow in which Flow is not waiting for a response in the second level (Sourcing Manager Approval) and is failing on the subsequent step (Set SM Approval Config).

Approval Steps 1.png

Both the Quality Manager Approval and the Sourcing Manager Approval use the "Start and wait for approval step"

 

QM.png

 

SM.png

Since the Sourcing Manager Approval step does not wait for a response, all of the expected values from the Approval response are null and the Flow fails.

 

If anyone has a suggestion why the Approval is not waiting or any other suggestions, I will greatly appreciate it.

 

Thank you

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Microsoft
Microsoft

Re: Start and Wait for Approval step not waiting for approver responses

Are the approval connectors you are using both ”Start and wait for an approval”?

I have confirmed in my flow that the following works correctly:
If you use Start Approval and Wait and use the Wait for One Response Approval Type, the approval response will wait.
Using two connectors in succession works the same.

However, if you use "Create an approval", the connector will not wait for an approval response.

Please confirm the approval connector of "Sourcing Manager Approval" again.

View solution in original post

7 REPLIES 7
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Super User III
Super User III

Re: Start and Wait for Approval step not waiting for approver responses

Hello @WCC

Try to change the approval type to ‘Wait for all responses’

—Josh
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Highlighted
Microsoft
Microsoft

Re: Start and Wait for Approval step not waiting for approver responses

Are the approval connectors you are using both ”Start and wait for an approval”?

I have confirmed in my flow that the following works correctly:
If you use Start Approval and Wait and use the Wait for One Response Approval Type, the approval response will wait.
Using two connectors in succession works the same.

However, if you use "Create an approval", the connector will not wait for an approval response.

Please confirm the approval connector of "Sourcing Manager Approval" again.

View solution in original post

Highlighted
Frequent Visitor

Re: Start and Wait for Approval step not waiting for approver responses

Hey Josh ! Thanks for the suggestion, but eventually I will need to add a second potential approver or a group.  I realize that wasn't clear from how I had the steps configured.

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Super User III
Super User III

Re: Start and Wait for Approval step not waiting for approver responses

Hi @WCC

Could you share a picture of a flow run?

—Josh
If you like my post please hit the "Thumbs Up" -- If my post solved your issue please "Mark as a Solution" to help others




Did I answer your question? Mark my post as a solution!

If you like my post please hit the Thumbs Up


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FlowAltDelete




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Frequent Visitor

Re: Start and Wait for Approval step not waiting for approver responses

askondo,

I am fairly certain that I used the "Start and wait for approval" step for the Sourcing Manager Approval, but I deleted and re-created this step and it now works properly.

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Frequent Visitor

Re: Start and Wait for Approval step not waiting for approver responses

Josh, I deleted and recreated the step and it now works correctly.  Thanks for following up; I appreciate your help.

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Super User III
Super User III

Re: Start and Wait for Approval step not waiting for approver responses

@WCC 

No problem, glad it works now.

 

 

—Josh
If you like my post please hit the "Thumbs Up" -- If my post solved your issue please "Mark as a Solution" to help others





Did I answer your question? Mark my post as a solution!

If you like my post please hit the Thumbs Up


Proud to be a Flownaut!


Check out my blog for Power Automate tips, tricks, and guides
FlowAltDelete




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