Customer tech needs to buy licenses from us. He places order via Microsoft Forms. This passes the order info to a SP list and a channel in teams via adaptive card so the team members can fulfill the order. The team will then select the type of discount pricing (since it varies based on the customer) and sends a confirmation for the total back to the customer via "send email with options" (accept or decline total)
Here's where it gets tricky. If the customer accepts, i'd like to know if it's possible to have his response update the original adaptive card? Or if I'll have to have the condition create a brand new card to work from?
After the customer accepts the total, the team will finally have to enter some account info and send that to the customer. Quite a bit of back and fourth.
Mostly just want to make it as clean as possible so we don't have a ton of spam in Teams and keeps us from losing track of new / current orders. Thoughts?
Thanks in advance!
Solved! Go to Solution.
Yea its kind of annoying having so much real estate being taken up from a dead card.Hopefully they add the ability to remove the huge header etc. I'll make it work for now. 🙂 Thanks!
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