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ivan_wilson
Level: Powered On

Terminate Flow - difference between cancelled and failed

What is the difference between the Failed and Cancelled status in the Terminate Flow action?

When I use the Cancelled status, the flows are still reported in the weekly email summary as failed.

They do show as Cancelled when you view the Run History for the Flow. Is this a bug?

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Accepted Solutions
Community Support Team
Community Support Team

Re: Terminate Flow - difference between cancelled and failed

Hi @ivan_wilson,

 

The Cancellation is artificial and the failure is by flow it self.

You could see the Cancelled as one type of failed so the Cancelled flows are still reported in the weekly email summary as failed.

 

Best regards,

Alice

3 REPLIES 3
Community Support Team
Community Support Team

Re: Terminate Flow - difference between cancelled and failed

Hi @ivan_wilson,

 

The Cancellation is artificial and the failure is by flow it self.

You could see the Cancelled as one type of failed so the Cancelled flows are still reported in the weekly email summary as failed.

 

Best regards,

Alice

RKushner
Level: Powered On

Re: Terminate Flow - difference between cancelled and failed

To me, this is not a solution. I need my flow to terminate and still not get counted as a failure because it is doing exactly what I want.

NicolasK
Level: Powered On

Re: Terminate Flow - difference between cancelled and failed

Agree. Sometimes, we just want the flow to stop in an intermediary step, and this should not be reported as failed.

Ideally, analytics in email, web, and mobile app shoud make a difference for each type of termination of the flow. Would be much easier to support and investigate the flow behaviour.

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