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Advocate II
Advocate II

Terminate Flow - difference between cancelled and failed

What is the difference between the Failed and Cancelled status in the Terminate Flow action?

When I use the Cancelled status, the flows are still reported in the weekly email summary as failed.

They do show as Cancelled when you view the Run History for the Flow. Is this a bug?

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support
Community Support

Hi @ivan_wilson,

 

The Cancellation is artificial and the failure is by flow it self.

You could see the Cancelled as one type of failed so the Cancelled flows are still reported in the weekly email summary as failed.

 

Best regards,

Alice

View solution in original post

3 REPLIES 3
Community Support
Community Support

Hi @ivan_wilson,

 

The Cancellation is artificial and the failure is by flow it self.

You could see the Cancelled as one type of failed so the Cancelled flows are still reported in the weekly email summary as failed.

 

Best regards,

Alice

View solution in original post

To me, this is not a solution. I need my flow to terminate and still not get counted as a failure because it is doing exactly what I want.

Agree. Sometimes, we just want the flow to stop in an intermediary step, and this should not be reported as failed.

Ideally, analytics in email, web, and mobile app shoud make a difference for each type of termination of the flow. Would be much easier to support and investigate the flow behaviour.

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