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Helper I
Helper I

The arrived email of "Send email with options" has two times the request options.

Hello, 

I have a simple flow and one step has the "Send email with options".

The email that arrives has 2 times the options and i don't know how to avoid this.

Maybe the problem is that i gave a custom name at the options: "ΕΓΚΡΙΣΗ (Approve)", "ΑΠΟΡΡΙΨΗ (Reject)" ???

I don't understand why is this happening.

I send also a screenshot from the specific email.

approval_email_with_double_options.JPG

 

 

 

 

1 ACCEPTED SOLUTION

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Community Support
Community Support

Re: The arrived email of "Send email with options" has two times the request options.

Hi @giaou ,

 

It is normal in outlook online as @efialttes said, If you don't want the format, you could take a try to receive the email in your local outlook:

1.png

 

Best regards,

Alice       

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

4 REPLIES 4
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Dual Super User
Dual Super User

Re: The arrived email of "Send email with options" has two times the request options.

Hi

In my experience this is normal.

The upper two options correspond to Actionable Messages/Adaptive Cards, technologies supported by Microsoft email clients.

The two buttons showed below correspond to conventional HTML, needed when you are reading the email in an email client non compatible with Actionable Messages/Adaptive Cards

Hope this helps

 



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Highlighted
Helper I
Helper I

Re: The arrived email of "Send email with options" has two times the request options.

So there is no option to avoid this?

Highlighted
Community Support
Community Support

Re: The arrived email of "Send email with options" has two times the request options.

Hi @giaou ,

 

It is normal in outlook online as @efialttes said, If you don't want the format, you could take a try to receive the email in your local outlook:

1.png

 

Best regards,

Alice       

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Highlighted
Helper I
Helper I

Re: The arrived email of "Send email with options" has two times the request options.

Thank you very much.

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