The response is not a JSON format

[Kmayes]

Morning Community

I have an issue I am trying to rectify. I have PDF documents saved in a SP library what I would like to to is collect those documents and combine them into one PDF. I have been trying to utilise the Merge documents to PDF (encodian) to perform this however when each time I do this it fails saying that 'The response is not in a JSON format'. I have tried a couple of solutions to rectify this but without success. 

Has anyone had any success performing this without premium connectors as the company this is for will not approve?

[Jay-Encodian]

Hi @Kmayes 

The Encodian connector is not premium, it is standard.

'The response is not in JSON Format' is a generic Power Automate error... the inner error will explain the full message, for example:

Can you please share the full details of the error message?

Thanks Jay

[Paulie78]

@Jay-Encodian I did not realise that Encodian was standard, really useful!

[Kmayes]

Hi @Jay-Encodian Yes this is why I would like to utilise it 🙂

The error im getting is as follows

Many Thanks

[Jay-Encodian · Accepted solution]

Hi @Kmayes 

The error is staging that you have entered an invalid API key.

If you haven't already you need to sign-up for an API key here: https://www.encodian.com/apikey

You then need to update your existing Encodian connection with the correct API Key, instructions here: https://support.encodian.com/hc/en-gb/articles/360025259113-Update-an-existing-API-Key

You'll then be up and running... you may find the following articles helpful:

https://support.encodian.com/hc/en-gb/articles/360014632213-Merge-document-array-to-PDF

Merge SharePoint Attachments into a single PDF Document

Convert a Document Set to PDF with Power Automate

HTH

Jay