Showing results for 
Search instead for 
Did you mean: 
New Member

Trigger for Dynamics 365 Customer Voice

Correct me if I am wrong.

It has been more than 6 months since Forms Pro was replaced by Dynamics 365 Customer Voice and still there is no trigger available for "When a new response is submitted" in Dynamics 365 Customer Voice, which was available in Forms Pro and also available in the basic version i.e. Forms.

Super User
Super User

@VaibhavTrigyn , there is a trigger available for D365 Customer Voice, see below references


Anna Jhaveri

If I have answered your question, please mark the post as Solved to help other users to identify the correct answer
If you like my response, please give it a Thumbs Up.
New Member


I already went to these links which were a google search away.

The first link points to the connector for D365 Customer Voice(not trigger) which clearly states that "There are currently no triggers for this connector".

The second link has an option for an action(not a trigger) to send out the survey invite.

New Member

Strange enough but yeah I found the solution.

The trigger for Forms Pro still works for D365 Customer Voice. I got the Customer Voice survey listed in the drop down for Forms Pro also.

Regular Visitor

I'm playing with this now and the answer is actually quite cool. No, I also couldn't find the traditional triggers but I did find this: and noticed the dataverse entities... so... you can use the dataverse triggers for when a response is submitted and it works quite well. 


Bon Chance! 🙂

Helpful resources

UG GA Amplification 768x460.png

Launching new user group features

Learn how to create your own user groups today!

Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

M365 768x460.jpg

Microsoft 365 Collaboration Conference | December 7–9, 2021

Join us, in-person, December 7–9 in Las Vegas, for the largest gathering of the Microsoft community in the world.

Top Solution Authors
Users online (2,431)