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Continued Contributor
Continued Contributor

Trigger not working with incoming messages from Group.



I am using the Outlook trigger "when a new message arrives".


Instead of using my own email address in the "To Or Cc" condition, I am using a group's email address ( I am a member of the group, and subscribed to receive the group messages in my inbox. 


But the trigger fails to fire 100% of the time. 


Can someone share an example on how to make it work? 



Community Support
Community Support

Hi @TiagoFreire,


Are you the owner of the Group email address?

Have you take a try to leave the "To Or Cc" field,"To" field and "Cc" field blank to see the trigger would works when a new email is sent to the Group email address?


Best regards,


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