Hi all,
Not sure if I'm doing something wrong but I'm using the Common Data Service (current environment) trigger. I'm using a "Create or Update" trigger condition for the Email Messages entity. I basically want the Flow to trigger everytime a email is created or updated but specifically when the regarding field is updated. See below screenshot.
I've also added a trigger Condition to the trigger as per below:
@equals(triggerOutputs()?['body/_regardingobjectid_value@Microsoft.Dynamics.CRM.lookuplogicalname'],'incident')
So basically I want this flow to trigger whenever a email is created and it's regarding a case or if the regarding is updated on the email and is regarding a case.
The problem is that I know there's been lots of emails related to cases but none of them are triggering the flow.
I don't know what I'm doing wrong in the trigger condition.
Solved! Go to Solution.
Hi @Mick282
You need to set the below trigger condition
@equals(triggerOutputs()?['body/_regardingobjectid_type'],'incidents')
Thanks
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Learn more from my blogHi @Mick282
You need to set the below trigger condition
@equals(triggerOutputs()?['body/_regardingobjectid_type'],'incidents')
Thanks
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