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Trying to build a flow to deal with leads

Hi there, 


I am new to flow, and have been struggling with this for the past two days. 


I get leads from a service, that sends me an email with the name of the lead, the phone number and the email address.  The lead email has a consistent subject header, so I can use that to trigger a connector of some sort


Ideally, I would like to set up a flow that upon receipt of the email, my system will automatically send two emails.  One thanking them, and indicating that a staff member will be in touch shortly,  and a second email with some information about our services, and ways to book an appointment. 


Ideally, I would have flow read the email, then create a contact within office 365, and then send out the two emails. 


I realize that may not work, so I was also trying to figure out, once I get the lead, if I manually enter the information into a contact form, I would like the emails to be send from there.    There does not seem to be a trigger where a contact is created.    I tried through google contacts, but i kept getting errors.  


Any suggestions? 

Community Support Team
Community Support Team

Re: Trying to build a flow to deal with leads

Hi @steveoffenheim,

It seems that you are trying to get the info in the email body then save it as a contact. I am afraid that it might be not possible.

There is a similar request at Flow ideas Forum, please vote the idea at here:

Currently Flow doesn’t have a trigger for when a contact is created, please vote the similar idea at here:

I will help collect and report it on my side.


Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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