cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
steveoffenheim
Level: Powered On

Trying to build a flow to deal with leads

Hi there, 

 

I am new to flow, and have been struggling with this for the past two days. 

 

I get leads from a service, that sends me an email with the name of the lead, the phone number and the email address.  The lead email has a consistent subject header, so I can use that to trigger a connector of some sort

 

Ideally, I would like to set up a flow that upon receipt of the email, my system will automatically send two emails.  One thanking them, and indicating that a staff member will be in touch shortly,  and a second email with some information about our services, and ways to book an appointment. 

 

Ideally, I would have flow read the email, then create a contact within office 365, and then send out the two emails. 

 

I realize that may not work, so I was also trying to figure out, once I get the lead, if I manually enter the information into a contact form, I would like the emails to be send from there.    There does not seem to be a trigger where a contact is created.    I tried through google contacts, but i kept getting errors.  

 

Any suggestions? 

1 REPLY 1
Community Support Team
Community Support Team

Re: Trying to build a flow to deal with leads

Hi @steveoffenheim,


It seems that you are trying to get the info in the email body then save it as a contact. I am afraid that it might be not possible.


There is a similar request at Flow ideas Forum, please vote the idea at here:
https://powerusers.microsoft.com/t5/Flow-Ideas/Parse-Email-Body-and-store-the-content-in-SharePoint-...


Currently Flow doesn’t have a trigger for when a contact is created, please vote the similar idea at here:
https://powerusers.microsoft.com/t5/Flow-Ideas/Office-365-Outlook-Trigger-when-a-new-contact-is-crea...


I will help collect and report it on my side.

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

firstImage

Incoming: New and improved badges!

We've given our badges an overhaul and also added some brand new ones!

fifthimage

Microsoft Learn

Learn how to build the business apps that you need.

sixthImage

Power Platform World Tour

Find out where you can attend!

seventhimage

Webinars & Video Gallery

Watch & learn from the Power Automate Community Video Gallery!

Top Kudoed Authors (Last 30 Days)
Users online (5,983)