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JL_NetHope
Level: Power Up

Typeform Connection is not triggered

Using the Typeform connector I can access my typeform forms and fields.

However, when a response is entered in Typeforms, it does not trigger the relevant Flow (i.e. flow does not run)

Please advise

2 ACCEPTED SOLUTIONS

Accepted Solutions
JL_NetHope
Level: Power Up

Re: Typeform Connection is not triggered

Thank you.

The output of Typeform shows the right data but it is not passed to an Excel insert row action

For example, in the body of the Typeform output the value is there:

 "11: <strong>QUESTION 11.</strong>\r@": "2",
but when I use it to pass to an Excel insert row action the value is "null"
"IQ1": null,
 
 

View solution in original post

JL_NetHope
Level: Power Up

Re: Typeform Connection is not triggered

Solved with

Typeform -> Compose -> Parse JSON -> (output of parse JSON used) Excel insert row

View solution in original post

3 REPLIES 3
Community Support Team
Community Support Team

Re: Typeform Connection is not triggered

Hi @JL_NetHope,

 

I tested it on my side and the trigger is working.

Image reference:

15.PNG14.PNG

Please try to update the connection or reconfigure the connection.

Alternatively, you could recreate a new form and a similar Flow to check if the problem is related to the form.

Please take a try and feel free let me know if issue still exists.

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
JL_NetHope
Level: Power Up

Re: Typeform Connection is not triggered

Thank you.

The output of Typeform shows the right data but it is not passed to an Excel insert row action

For example, in the body of the Typeform output the value is there:

 "11: <strong>QUESTION 11.</strong>\r@": "2",
but when I use it to pass to an Excel insert row action the value is "null"
"IQ1": null,
 
 

View solution in original post

JL_NetHope
Level: Power Up

Re: Typeform Connection is not triggered

Solved with

Typeform -> Compose -> Parse JSON -> (output of parse JSON used) Excel insert row

View solution in original post

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