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CircleMi
Helper I
Helper I

URL to a file is not working on approval

Dear expert,

 

I have a flow has been working for years. But recently I found the URL of a file link is not working on Approval email.

URL_issue_001.jpg

You can see there is not link to access the file directly.

 

Here is the approval I made in flow,

URL_issue_002.jpg

 

Meanwhile, the URL is working on the email confirmation after approval done.

URL_issue_003.jpg

 

Here is the email confirmation I made in Flow,

URL_issue_004.jpg

 

Could you advice how to handle this?

 

Thanks a lot

CircleMi

2 REPLIES 2
Shujaath_Khan
Super User
Super User

Hi @CircleMi,

can you try to update your approval connector?

I tried to recreate the same, I suggest if you update your connector once with the latest hope it should work

Shujaath_Khan_1-1656302041545.png

 

Shujaath_Khan_0-1656302010375.png


Thanks
Please click Accept as Solution on this reply if it helped to solve your issue, and thumbs-up if you feel this is useful or important in other ways as a boost.

Dear @Shujaath_Khan ,

 

It looks not like the connector reason. I tried to update one but still not working.

When I put a web URL into the item_link as you did to Google website, it's working too.

 

My issue is the URL is a file link, the format is 'file://................'. It was working before (please take a look at the first snapshot).

 

Best regards

CircleMi

 

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