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z_mike_90
Helper II
Helper II

Unable to send CRM email - Pending Send

I am trying to send CRM email with a flow.  I'm able to generate an email, but I can't send it.  The status stuck at "Pending Send".  This is my config for calling an bound action to send an email:

boundaction.png

The No. of Delivery Attempts is 0 from the Email Messages table.

 

What do I need to check to send these emails?

1 ACCEPTED SOLUTION

Accepted Solutions
Expiscornovus
Super User
Super User

Hi @z_mike_90,

 

Have you configured the email setup for the user you are using in the connection of this action?

https://learn.microsoft.com/en-us/power-platform/admin/settings-email

https://learn.microsoft.com/en-us/power-platform/admin/create-forward-mailboxes-edit-mailboxes

 

I would suggest to double check the email settings, mailbox records and server profile settings in the setup first.



Happy to help out! 🙂

Interested in more #PowerAutomate #SharePointOnline or #PowerVirtualAgents content?
Visit my blog, Subscribe to my YouTube channel or Follow me on Twitter


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2 REPLIES 2
Expiscornovus
Super User
Super User

Hi @z_mike_90,

 

Have you configured the email setup for the user you are using in the connection of this action?

https://learn.microsoft.com/en-us/power-platform/admin/settings-email

https://learn.microsoft.com/en-us/power-platform/admin/create-forward-mailboxes-edit-mailboxes

 

I would suggest to double check the email settings, mailbox records and server profile settings in the setup first.



Happy to help out! 🙂

Interested in more #PowerAutomate #SharePointOnline or #PowerVirtualAgents content?
Visit my blog, Subscribe to my YouTube channel or Follow me on Twitter


z_mike_90
Helper II
Helper II

That was the issue.  Thanks for your help.

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