cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
bjarvis
Advocate I
Advocate I

Update A Record is Creating New Records

I am trying to create a flow that monitors for a new Phone Call activity and then updates a date field on a Lead record (basically I'm tracking the date of the last phone call to that lead).

 

Here is my flow:

 

Capture.JPG

 

This works, and the last activity field gets updated when I add a new phone call to the Lead.

 

However, I've found that it's creating new leads when adding phone call activities to other entities. For example, if i add a new activity to an Account record, a new (blank) Lead is created.

 

How can I stop this happening? 

2 REPLIES 2
PrasadAthalye
Super User
Super User

Are you sure new leads are getting created due to this flow? In Run history, do you see Flow runs?

Please Like and Mark this as Answer if it resolves your Issue.

Power Automate Community

Yes, it's definitely creating them. If I view the outputs of the flow history I can see that the _regardingobjectid_type is set as 'opportunities' on one of them.

 

I've created a workaround at the moment by inserting a 'get record' action looking for a Lead record. Obviously, if the guid on the input of this action is not a lead it fails. Although i'd rather a slicker way of doing this.

 

 

 

 

Helpful resources

Announcements
MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

Power automate tips 768x460 v2.png

Restore a Deleted Flow

Did you know that you could restore a deleted flow? Check out this helpful article.

Microsoft Build 768x460.png

Microsoft Build is May 24-26. Have you registered yet?

Come together to explore latest innovations in code and application development—and gain insights from experts from around the world.

Users online (2,086)