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Anonymous
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Update contact owner

I'm trying to update owner in a Dynamics Contact record (using CDS in the flow).  I want to put a string variable into the Owner field.  This works in another of my flows... but perhaps it's not working here because the owner is changing from a user to a team.  (Could that be the problem??)

 

I've formatting the string as such:

 

Annotation 2020-06-16 133848.jpg

 

 

We can see in this same window that there's no "owner type" field - so that can't be updated if it is the problem.

 

Ideas??  How can I update this record, to switch the owner from a user to a team?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
sss
Community Support
Community Support

Hi Draushaus,

 

It will depend on what's the type of your owner. You can double-confirm it in your Customization in CDS. If you owener's type is Owner which means you have to give an OwenID as an input. You cannot give a string into this field via Power AutomateOwnertype.png

How  to solve it

 

Get userid/Team from the source data first, for example

Get TeamID.png

Input TEAM ID into the Owner field

Ownerid.png

 

View solution in original post

1 REPLY 1
sss
Community Support
Community Support

Hi Draushaus,

 

It will depend on what's the type of your owner. You can double-confirm it in your Customization in CDS. If you owener's type is Owner which means you have to give an OwenID as an input. You cannot give a string into this field via Power AutomateOwnertype.png

How  to solve it

 

Get userid/Team from the source data first, for example

Get TeamID.png

Input TEAM ID into the Owner field

Ownerid.png

 

View solution in original post

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