Showing results for 
Search instead for 
Did you mean: 
Helper II
Helper II

Updating Multi-select option field in Dynamics

Hello - 


I am trying to build a flow which would trigger when a Multi-select option field (Services) is changed in Accounts. This should then populate the Services field in Contact (child records). Both are multi-select option fields - and the option set is global. 

Couple of issues here: 


1. When I look at my flow run, and on the very first action, "When the row is created or updated", I do  not see the output for Services field. I am using CDS (Current environment) steps.


I have even used 'Get record' after this step to see if any value returns, I do not see it there either. Therefore, nothing goes in my compose step and I cannot use the compose output to update the contact field of services. How do I go around this?


2. I tried the same thing with the old Dynamics connector, that works, but it fails to trigger automatically. 


Any help would be appreciated. 

@abm @Pstork1 


Thank you. 




Solution Sage
Solution Sage

Hi @AneeqaPervaiz ,


You can use Get a row based on record id. This will return all the fields. I have checked it on my side and it is returning all the fields including multiselect optionset. If you look at the body of output it has Text value as well.



Helpful resources

Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

New Ideas Forum MPA.jpg

A new place to submit your Ideas for Power Automate

Announcing a new way to share your feedback with the Power Automate Team.

MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

365 EduCon 768x460.png

Microsoft 365 EduCon

Join us for two optional days of workshops and a 3-day conference, you can choose from over 130 sessions in multiple tracks and 25 workshops.

Users online (2,018)