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Gerard1
New Member

Use Flow to send email when a task in Excel is near completion - and resends email if not updated

Hi,

 

I have created a Flow that sends a reminder email when a date in Excel has been reached.  It is set to run every month.

 

However, in case the person ignores the email, is there a way that the Flow can send another email reminder if there has been no reply?

 

Ii could simply change the Recurrence to occur every day - but wondered if there was a smarter way?

 

Thanks

4 REPLIES 4
Jcook
Super User
Super User

Hello,

Have you tried the ‘Send email with options’ action?

I did something similar with CDS but all I did was have a couple reminders set up for day before, 3 days before, and a week before a task was due. In my App if the task status was complete, no email would be sent / I would only query tasks that were not complete or cancelled.

Thanks and hope this has helped

-Josh

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Thanks Josh,

 

I have a reminder for Training.  So I have my recurrence set to check every 30 days.

 

My concern is that if Flow sent an email before Training had expired, the person might forget the email, and so wouldn't be reminded again until another 30 days - by which stage the training date would have lapsed. 

 

I've saw that 'email with options'....but I'm still trying to get my head around it!

 

Would that give the person who the email was sent to - the option of replying back that they received the email ok?

 

Gerard

 

Hi @Gerard1 ,

 

Please try this, you can create a loop until the user replies before ending the loop, otherwise, the user will receive the reminder email consistently within the specified time period.

Like:

88.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Barry,

 

I tried your solution - but I'm clearly doing something wrong as I can't get the unit to show '1day'.

 

Also, should I put this section immediately after 'Apply to Each' in my flow?

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