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cberinger
Level: Power Up

Use Flows to automate forwarding of messages but restricting forwarding if Subject line contains FW, Fw, RE, Re

Hello! I'm having difficulty setting up a Flow to automatically forward emails that have a unique Subject line. When I receive these emails, I want them to forward to another internal group but if those Subject lines contain RE, Re, Fw or FW I want the Flow actions to cease and the email to remain untouched in my inbox. I've gone through many of the community posts, but haven't been able to solve this yet. It seems that even if a Subject line contains any of the strings called out above, the email still forwards on instead of the Flow stopping. See below for Flow setup. Thanks for your help!

 

Screen Shot 2019-10-17 at 10.38.15 AM.pngScreen Shot 2019-10-17 at 10.38.30 AM.png

2 ACCEPTED SOLUTIONS

Accepted Solutions
Super User
Super User

Re: Use Flows to automate forwarding of messages but restricting forwarding if Subject line contains FW, Fw, RE, Re

Hi @cberinger 

 

You are using does not contain so you need to use the AND operator.



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Community Support Team
Community Support Team

Re: Use Flows to automate forwarding of messages but restricting forwarding if Subject line contains FW, Fw, RE, Re

Hi @cberinger ,

 

As @abm  said, you should use the And operator in the Condition.

 

(Subject does not contain Re) And (Subject does not contain RE) And (Subject does not contain Fw) And (Subject does not contain FW)

 

The screenshot of the Condition should as below:

1.png

 

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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4 REPLIES 4
Super User
Super User

Re: Use Flows to automate forwarding of messages but restricting forwarding if Subject line contains FW, Fw, RE, Re

Hi @cberinger 

 

You are using does not contain so you need to use the AND operator.



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!



View solution in original post

Highlighted
Community Support Team
Community Support Team

Re: Use Flows to automate forwarding of messages but restricting forwarding if Subject line contains FW, Fw, RE, Re

Hi @cberinger ,

 

As @abm  said, you should use the And operator in the Condition.

 

(Subject does not contain Re) And (Subject does not contain RE) And (Subject does not contain Fw) And (Subject does not contain FW)

 

The screenshot of the Condition should as below:

1.png

 

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

cberinger
Level: Power Up

Re: Use Flows to automate forwarding of messages but restricting forwarding if Subject line contains FW, Fw, RE, Re

Thank you very much for the replies! It seemed counterintuitive that the 'And' operator would be used, so I appreciate the explanation below. Off we go!

Super User
Super User

Re: Use Flows to automate forwarding of messages but restricting forwarding if Subject line contains FW, Fw, RE, Re

Hi @cberinger 

 

Thanks for the update.



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!



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