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ngarcia
Level: Powered On

Use a Group Email to send emails in Microsoft Flow and not my personal account

I am trying to create a simple help desk ticketing system in Forms, SharePoint, Office 365 using Flow. While the simple ticketing system works for the most part. All the emails come from My email address. Since I am not creating all the tickets, it doesn't make sense that the tickets would come from me to me. There isn't an option to see the "From" line in Send an Email (V2) in Flow. Is there another way to do this? 

 

I have a group email I would like to use and I am on the send as permission in Office 365. Still I don't see an option to send as in Flow either. Is there a way or work around?

1 REPLY 1
Dual Super User
Dual Super User

Re: Use a Group Email to send emails in Microsoft Flow and not my personal account

The send email action change about a month ago and no longer provides the ability to specify a FROM.  To send from something other than your own account you now need to use a shared mailbox and the Send an Email from a Shared Mailbox action.



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