When an email is created in Dynamics, we successfully use the dataverse connector to get data from the record.
The issue is I cannot get the cc recipients.
The business would like this captured as we would like to put it into a column (field) on the case entity - as email is autocoverted to a case.
Do I need to use the activity party table?
If so do I list them?
Solved! Go to Solution.
Please see these links.
ActivityParty entity (Developer Guide for Dynamics 365 Customer Engagement) | Microsoft Docs
FetchXML to get email CC email addresses - Microsoft Dynamics CRM Forum Community Forum
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Please see these links.
ActivityParty entity (Developer Guide for Dynamics 365 Customer Engagement) | Microsoft Docs
FetchXML to get email CC email addresses - Microsoft Dynamics CRM Forum Community Forum
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