Using Dynamics (dataverse) I want to get the cc recipients from an email message record

[colbournescott]

When an email is created in Dynamics, we successfully use the dataverse connector to get data from the record.

The issue is I cannot get the cc recipients.

The business would like this captured as we would like to put it into a column (field) on the case entity - as email is autocoverted to a case.

Do I need to use the activity party table?

If so do I list them?

[abm · Accepted solution]

Hi @colbournescott 

Please see these links.

ActivityParty entity (Developer Guide for Dynamics 365 Customer Engagement) | Microsoft Docs

FetchXML to get email CC email addresses - Microsoft Dynamics CRM Forum Community Forum