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colbournescott
Helper I
Helper I

Using Dynamics (dataverse) I want to get the cc recipients from an email message record

When an email is created in Dynamics, we successfully use the dataverse connector to get data from the record.

The issue is I cannot get the cc recipients.

The business would like this captured as we would like to put it into a column (field) on the case entity - as email is autocoverted to a case.

 

Do I need to use the activity party table?

If so do I list them?

 

1 ACCEPTED SOLUTION

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abm
Super User III
Super User III

Hi @colbournescott 

 

Please see these links.

 

ActivityParty entity (Developer Guide for Dynamics 365 Customer Engagement) | Microsoft Docs

 

FetchXML to get email CC email addresses - Microsoft Dynamics CRM Forum Community Forum



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View solution in original post

1 REPLY 1
abm
Super User III
Super User III

Hi @colbournescott 

 

Please see these links.

 

ActivityParty entity (Developer Guide for Dynamics 365 Customer Engagement) | Microsoft Docs

 

FetchXML to get email CC email addresses - Microsoft Dynamics CRM Forum Community Forum



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!

Learn more from my blogPower Automate Video Tutorials

View solution in original post

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