I am trying to pull data from office and update corresponding fields in Zendesk for users. Using a PUT HTTP request & the OAuth authorization I am running into an error:
"BadRequest. Http request failed as there is an error getting AD OAuth token: '*************: Invalid client secret is provided. Trace ID: ***************** Correlation ID: ********** Timestamp: 2020-04-09 14:32:22Z'."
Attached is the Error and a picture of the flow. We have all of the information
I tried using the Zendesk 'Update Item' but the user field is a read only.
I also have admin access in Zendesk & Azure.
Any help is appreciated.
Thank you in advance!
Solved! Go to Solution.
It does state that the secret provided is incorrect! Can you try using another tool, PowerShell for example, to send a request with the same information and see if it works? Or ask ZenDesk support for assistance.
Kind regards, John
I have used postman to call the same information and it worked.
I have also tried creating a custom connector but that is giving me authentication problems / host web address as well.
This might not be a solution but more of a workaround.
Have you tried using the HTTP to authenticate and get a token?
You should be able to POST an authentication, get a token and use the token in your next request to update the user.
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