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NiugeS
Helper I
Helper I

When a new email arrives, create Jira issue- HTML Body Issue

Hi all,

 

Very new to Automate and might be missing something very straightforward.  I've created a flow when a new email arrives, to create a new jira issue.  Issues are created as expected etc.

 

Within the Create a new issue, I can add Body of the email to the Issue Description.  However when the issue is created, the body of the email is added with all HTML code. 

 

If I swap Body for Body Preview, I do not encounter any HTML issue.

 

Any suggestions?

Many thanks

1 ACCEPTED SOLUTION

Accepted Solutions
ChristianAbata
Super User
Super User

hi @NiugeS  please do this to get only the body content without html 

 

htmltotext.PNG



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View solution in original post

6 REPLIES 6
ChristianAbata
Super User
Super User

hi @NiugeS  please do this to get only the body content without html 

 

htmltotext.PNG



Did I answer your question? Please consider to Mark
my post as a solution! to guide others :winking_face:

Proud to be a Flownaut!


If you want you can follow me at www.christianabata.com Quieres contenido en español? Síguenos en Power Automate LA

View solution in original post

Thank you @ChristianAbata 

 

Unfortunately, i'm probably doing something wrong but it doesn't seem to be providing the correct display.

 

 

ok @NiugeS  if you need more help you could share and screanshot xD, Please consider to mark an answer as solution 😉



Did I answer your question? Please consider to Mark
my post as a solution! to guide others :winking_face:

Proud to be a Flownaut!


If you want you can follow me at www.christianabata.com Quieres contenido en español? Síguenos en Power Automate LA
v-litu-msft
Community Support
Community Support

Hi @NiugeS,

 

You could use the Body preview to append into the JIRA field, it is text, not HTML code:

Annotation 2020-06-04 105235.jpg

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

@v-litu-msft Thank you.  Preference would be the body rather then body-preview as the entire message will be appended.

@ChristianAbata  Thank you.  I was using Body again in the Create Issue.  Using the Plain Text option below worked.  Thank you for the help.

 

Screenshot_9.jpg

 

 

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