cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
jordo30
Frequent Visitor

When a new email arrives to a shared mailbox it doesnt find any folders

I'm trying to use the trigger for "When an new email arrives in a shared mailbox (V2)" but when I type in the mailbox address the folders dropdown says no items. I have full access to the shared mailbox and also have tried to delete the semi colon and the trigger itself to reestablish the connection. The flow was working yesterday but stopped this morning when trying to debug another issue with our COE team.flow error.JPG

1 ACCEPTED SOLUTION

Accepted Solutions
jordo30
Frequent Visitor

Re: When a new email arrives to a shared mailbox it doesnt find any folders

That is just the default outlook name for the email address. I've tried typing it out fully and it does not find it either. After using the "Primary Owner" of the shared email's credentials I was able to replicate the flow and get the trigger to work correctly. It must be part of the security built into the shared folder.

View solution in original post

2 REPLIES 2
Super User
Super User

Re: When a new email arrives to a shared mailbox it doesnt find any folders

Hi,

I can confirm that i cannot replicate it, but my trigger does look different to yours, it shows the full email address in the Mailbox Address box, what happens if you do this?

 

Annotation 2020-01-09 082416.png

jordo30
Frequent Visitor

Re: When a new email arrives to a shared mailbox it doesnt find any folders

That is just the default outlook name for the email address. I've tried typing it out fully and it does not find it either. After using the "Primary Owner" of the shared email's credentials I was able to replicate the flow and get the trigger to work correctly. It must be part of the security built into the shared folder.

View solution in original post

Helpful resources

Announcements
firstImage

New Ranks and Rank Icons released on April 21!

The time has come: We are finally able to share more details on the brand-new ranks coming to the Power Automate Community!

firstImage

Now Live: Power Virtual Agents Community!

We are excited to announce the launch of Power Virtual Agents Community. Check it out now!

firstImage

New & Improved Power Automate Community Cookbook

We've updated and improved the layout and uploading format of the Power Automate Cookbook!

thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

sixthImage

Community Summit North America

The top training and networking event across the globe for Microsoft Business Applications

Top Solution Authors
Users online (6,992)