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ComputerHabit2
Responsive Resident
Responsive Resident

Why can't I create an HTML Hyperlink in Power Automate Email

This is not working at all.  I can use the interface to create a link.  If I type in the Title and URL it takes the hyperlink.

If I try to use Link to Item I get errors and it doesn't work.

 

How do I use the URL for Link to Items?  This used to work!

14 REPLIES 14
Pstork1
Most Valuable Professional
Most Valuable Professional

Which specific action are you using?  Is it the Approval email, Send an Email with Options, Send an Email (V2) or Send an Email notification?  The different connectors have different functionality and support different ways of defining a hyperlink.



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It was send email v3.  When creating a link you can't switch back from html view or stuff gets hosed.  If you even touch it after to view it dies and gets rewritten.  I don't trust even touching it.  Geeze....  finicky interface keeps popping up and disappearing.... only clearing all the values gets it working again.

I assume you mean the SMTP send email action.  I'm not particularly familiar with that one.  But once you enable HTML I would expect the link to be stripped out if you turn HTML off.



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Hi @ComputerHabit2 :

Could you please show more details about your flow?A screenshot better.

Do you use the "Send an email notification (V3)" action?

I did a test, code view and Html view can be switched normally:

vbofengmsft_0-1632980098513.pngvbofengmsft_1-1632980106636.png

I suggest you insert a hyperlink in this way instead of manually modifying the HTML code:

vbofengmsft_2-1632980168154.png

The Result:

vbofengmsft_3-1632980221126.pngvbofengmsft_4-1632980231205.png

 

Best Regards,

Bof

 

A regular link works as expected.

Try using a link from something like an item in a Sharepoint list.  The "Link to Item" metadata value has the URL to the item you want to link to.

So I just opened my working flow.  Expanded the email notification and this is what it looks like.  

ComputerHabit2_0-1633005212398.png

 

 

Code View

ComputerHabit2_1-1633005317060.png

Turning code view off again

 

ComputerHabit2_2-1633005360426.png

 

It basically totally screws up any work you do.


I had specifically put HTML code in prior to the save.  Now it's all messed up.  I have to rewrite it and redo all the values to get it working again.  I had to wipe out all the values because the value selector wouldn't show.  It would flash.  It took me hours to write a freakin A tag!!!!

 

 

 

Instead of switching to code view for that you should be using the rich text editor toolbar to create links.  Click on the chain link icon in the toolbar and it will prompt you to input the title and link.

image.png



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You can't do that with metadata tags.  It doesn't allow you to select anything in there.  That HTML link builder is just a cheap A tag creator.  It does nothing dynamic.

I just tried it and was able to insert dynamic content tags into the fields.  So I'm not sure what you mean when you say it doesn't allow you to select anything.



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I just screenshotted my experience.  So unless you have a screenshot I say nope.

Narissa
Advocate I
Advocate I

Hi @ComputerHabit2 

Did you ever get this sorted? I was searching for the same problem and found your post.

cheers
Narissa

Unfortunately, no.  Using Power Automate is like stepping on landmines.

I don't trust the interface.  Microsoft shrugs at complaints.  Passes it off to the special Power Automate guys who also shrug.


Narissa
Advocate I
Advocate I

Thanks for replying.  It's a constant struggle tweaking things to get them to work, right!?

I've been testing this all morning and it seems to be working for me.  Might be too late for you but if anyone else has the same issue they might find it useful.

Power Automate link fix.png

This method resolved a similar issue for me when using a 'Post message in a chat or channel' Teams action.

Narissa, your solution worked for me! Now links appear in the email that Power Automate sends out. Mine is a link to a MS Form.

wecatheo_0-1698064062463.png

 

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