cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
DCNehs
Post Patron
Post Patron

Workflow running but old one is running and I can't find it.

I have been working on a multi layered/multi conditional approval workflow and failing miserably with my testing.  I didn't want to lose all of the work that i had done in case i needed to refer back and just turned those old workflows off.

 

Something still seems to be running from one of the old ones i turned off and I cannot find it.  Everything associated with it is turned off except this new workflow.  It just sends out the first email twice which goes to certain people when the approval process has started.  Sends the correct one from the flow i'm working on now and an old submission email.

 

Any ideas of what could be happening?  I've checked and doublechecked that they were all turned off.  

1 ACCEPTED SOLUTION

Accepted Solutions

Didn't have anything there, but i went back to the solution that I tried to build a few weeks ago and saw that something was turned on there.  Just turned it off and did another test and it seems that fixed it.  Man oh man, I've checked it there several times too.  great googily moogily.

View solution in original post

9 REPLIES 9
PrasadAthalye
Community Champion
Community Champion

Are you sure if the flow is not on in any other environment? What is a workflow trigger for a new workflow? 

Please Like and Mark this as Answer if it resolves your Issue.

Power Automate Community
DCNehs
Post Patron
Post Patron

@PrasadAthalye I clicked on Environments and checked on the TEST one there but it doesn't have any flows there.  All are on our default environment.

The the trigger for the old was for it to run when an item has been created.  

Ok. Is it possible that the current flow is sending multiple emails?  What is the trigger for new flow? Can you please upload flow picture?

Please Like and Mark this as Answer if it resolves your Issue.

Power Automate Community
DCNehs
Post Patron
Post Patron

Trigger for the new flow is Created or Updated and then based on specific conditions when created.  Old workflow that was turned off sends emails from  a specific shared mailbox and I set up the new workflow emails to be sent from a different shared mailbox.

startworkflow.jpgconditions.jpg

DCNehs
Post Patron
Post Patron

UPDATE...MS is still trying to figure out what is causing this issue.  I don't have anything else running and no one else has a copy that they created that's running.  It sounds like it's perhaps something that was running that was deleted and they have to see if they can find it.  

Mira_Ghaly
Multi Super User
Multi Super User

@DCNehs

I had similar issue before and I could find the running instance through flow admin center while I couldn't see the flow actually running I any environment but it was there and running on the background and i could delete it from there.

 

If this post helps you with your problem, please mark your as Accepted solution.If you like my response, please give it a Thumbs Up.

Blog: here

How were you able to find and delete it if you couldn't see it?  Even if i recreate the workflow I have the same issue. 

Mira_Ghaly
Multi Super User
Multi Super User

@DCNehs 

Can you login to:

https://admin.powerplatform.microsoft.com/environments

Then select your environment: 

Click on FLows

Mira_Ghaly_0-1615808786697.png

And then keep loading more to check if it exists and enabled

Mira_Ghaly_1-1615808859132.png

In my case i could found more than one record for same flow

If this post helps you with your problem, please mark your as Accepted solution.If you like my response, please give it a Thumbs Up.

Blog: here

Didn't have anything there, but i went back to the solution that I tried to build a few weeks ago and saw that something was turned on there.  Just turned it off and did another test and it seems that fixed it.  Man oh man, I've checked it there several times too.  great googily moogily.

Helpful resources

Announcements

Power Platform Connections - Episode 7 | March 30, 2023

Episode Seven of Power Platform Connections sees David Warner and Hugo Bernier talk to Dian Taylor, alongside the latest news, product reviews, and community blogs.     Use the hashtag #PowerPlatformConnects on social media for a chance to have your work featured on the show.  

Announcing | Super Users - 2023 Season 1

Super Users – 2023 Season 1    We are excited to kick off the Power Users Super User Program for 2023 - Season 1.  The Power Platform Super Users have done an amazing job in keeping the Power Platform communities helpful, accurate and responsive. We would like to send these amazing folks a big THANK YOU for their efforts.      Super User Season 1 | Contributions July 1, 2022 – December 31, 2022  Super User Season 2 | Contributions January 1, 2023 – June 30, 2023    Curious what a Super User is? Super Users are especially active community members who are eager to help others with their community questions. There are 2 Super User seasons in a year, and we monitor the community for new potential Super Users at the end of each season. Super Users are recognized in the community with both a rank name and icon next to their username, and a seasonal badge on their profile.  Power Apps  Power Automate  Power Virtual Agents  Power Pages  Pstork1*  Pstork1*  Pstork1*  OliverRodrigues  BCBuizer  Expiscornovus*  Expiscornovus*  ragavanrajan  AhmedSalih  grantjenkins  renatoromao    Mira_Ghaly*  Mira_Ghaly*      Sundeep_Malik*  Sundeep_Malik*      SudeepGhatakNZ*  SudeepGhatakNZ*      StretchFredrik*  StretchFredrik*      365-Assist*  365-Assist*      cha_cha  ekarim2020      timl  Hardesh15      iAm_ManCat  annajhaveri      SebS  Rhiassuring      LaurensM  abm      TheRobRush  Ankesh_49      WiZey  lbendlin      Nogueira1306  Kaif_Siddique      victorcp  RobElliott      dpoggemann  srduval      SBax  CFernandes      Roverandom  schwibach      Akser  CraigStewart      PowerRanger  MichaelAnnis      subsguts  David_MA      EricRegnier  edgonzales      zmansuri  GeorgiosG      ChrisPiasecki  ryule      AmDev  fchopo      phipps0218  tom_riha      theapurva  takolota     Akash17  momlo     BCLS776  Shuvam-rpa     rampprakash  ScottShearer     Rusk  ChristianAbata     cchannon  Koen5     a33ik  Heartholme     AaronKnox  okeks      Matren   David_MA     Alex_10        Jeff_Thorpe        poweractivate        Ramole        DianaBirkelbach        DavidZoon        AJ_Z        PriyankaGeethik        BrianS        StalinPonnusamy        HamidBee        CNT        Anonymous_Hippo        Anchov        KeithAtherton        alaabitar        Tolu_Victor        KRider        sperry1625        IPC_ahaas      zuurg    rubin_boer   cwebb365   Dorrinda   G1124   Gabibalaban   Manan-Malhotra   jcfDaniel   WarrenBelz   Waegemma   drrickryp   GuidoPreite    If an * is at the end of a user's name this means they are a Multi Super User, in more than one community. Please note this is not the final list, as we are pending a few acceptances.  Once they are received the list will be updated. 

Register now for the Business Applications Launch Event | Tuesday, April 4, 2023

Join us for an in-depth look into the latest updates across Microsoft Dynamics 365 and Microsoft Power Platform that are helping businesses overcome their biggest challenges today.   Find out about new features, capabilities, and best practices for connecting data to deliver exceptional customer experiences, collaborating, and creating using AI-powered capabilities, driving productivity with automation—and building towards future growth with today’s leading technology.   Microsoft leaders and experts will guide you through the full 2023 release wave 1 and how these advancements will help you: Expand visibility, reduce time, and enhance creativity in your departments and teams with unified, AI-powered capabilities.Empower your employees to focus on revenue-generating tasks while automating repetitive tasks.Connect people, data, and processes across your organization with modern collaboration tools.Innovate without limits using the latest in low-code development, including new GPT-powered capabilities.    Click Here to Register Today!    

Check out the new Power Platform Communities Front Door Experience!

We are excited to share the ‘Power Platform Communities Front Door’ experience with you!   Front Door brings together content from all the Power Platform communities into a single place for our community members, customers and low-code, no-code enthusiasts to learn, share and engage with peers, advocates, community program managers and our product team members. There are a host of features and new capabilities now available on Power Platform Communities Front Door to make content more discoverable for all power product community users which includes ForumsUser GroupsEventsCommunity highlightsCommunity by numbersLinks to all communities Users can see top discussions from across all the Power Platform communities and easily navigate to the latest or trending posts for further interaction. Additionally, they can filter to individual products as well.   Users can filter and browse the user group events from all power platform products with feature parity to existing community user group experience and added filtering capabilities.     Users can now explore user groups on the Power Platform Front Door landing page with capability to view all products in Power Platform.      Explore Power Platform Communities Front Door today. Visit Power Platform Community Front door to easily navigate to the different product communities, view a roll up of user groups, events and forums.

Microsoft Power Platform Conference | Registration Open | Oct. 3-5 2023

We are so excited to see you for the Microsoft Power Platform Conference in Las Vegas October 3-5 2023! But first, let's take a look back at some fun moments and the best community in tech from MPPC 2022 in Orlando, Florida.   Featuring guest speakers such as Charles Lamanna, Heather Cook, Julie Strauss, Nirav Shah, Ryan Cunningham, Sangya Singh, Stephen Siciliano, Hugo Bernier and many more.   Register today: https://www.powerplatformconf.com/   

Users online (5,130)