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Helper II
Helper II

flow not run

I create a flow from the sample template : Get push notification when you receive a boss email.

I just change the get_manager_email to a specific email address eg. peter@abc.com

I test the flow 2 times, it runs.

Afterward, I test the flow several times, it does not run.

Peter can receive the email, but his mobile does not receive a push notification.

How can I troubleshoot it?

Thanks,

Joe

1 ACCEPTED SOLUTION

Accepted Solutions
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Re: flow not run

Did you install the Flow app? Push notifications communicate with the Flow app. not your mobile.

View solution in original post

3 REPLIES 3
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Re: flow not run

Did you install the Flow app? Push notifications communicate with the Flow app. not your mobile.

View solution in original post

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Community Support
Community Support

Re: flow not run

Hi @JoeAu,

 

Does your flow work now? If it doesn’t run, I would suggest you recreate it to see if it will work.

 

To get the notification on mobile, you need to install the Flow mobile app first. Please make sure you have installed it already.

 

 

Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Helper II
Helper II

Re: flow not run

Thanks Pieter and Mabel.

I re-create the flow, then it runs.

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