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Level: Power Up




Hello I am trying to follow the Kaizala flow tutorial and I am unable to login despite verifying my pin correctly.


In particular I click on sign in and then obtain a pop window asking me to enter my number and then verify using

a one time pin that is sent to my phone.  This all works and after I press verify the pop goes away.  However

on the flow screen it says that the verification/login  window was closed prior to verifcation.  At this point I am 

not signed in and can't use Kaizala flow components.


Any advice?


Level: Power Up

Re: kaizala

Seems like it was a problem with IE.  I tried on a Mac with Safari and was able to sign into Kaizala

Community Support Team
Community Support Team

Re: kaizala

Hi @jappavoo,


Which browser do you use on your side?

Could you please show a bit more about the error message?


I have made a test on my side (I use Google Chrome on my side) and don't have the issue that you mentioned. The screenshot as below:2.JPG

The Connection created successfully as below:4.JPG



Please take a try to clear cache of your browser and try again on your side. In addition, please check if you have allowed pop-ups in your browser.


More details about allowing pop-ups in Google Chrome browser, please check the following article:

Block or allow pop-ups in Chrome


More details about allowing pop-ups in Edge browser, please check the following article:


More details about allowing pop-ups in IE browser, please chekc the following article:



Best regards,


Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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