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Resolver III
Resolver III

"There's an error in your flow preventing the creation of Approvals"

Hello All, 

Yesterday I created a flow for starting an approval request, however today I am receiving the following error:

 

There's an error in your flow preventing the creation of Approvals.

 

errorflow.png I've checked the provided link for error details however I can not find my error there. I was hoping someone might have any idea as to what is going wrong.

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Super User III
Super User III

@gjeh 

Approvals require that the approver be inside of your organization.  The error indicates that the email you have provided is someone outside of your organization.

 

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

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Super User III
Super User III

@gjeh 

Approvals require that the approver be inside of your organization.  The error indicates that the email you have provided is someone outside of your organization.

 

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

View solution in original post

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Microsoft
Microsoft

@gjeh 

 

Adding to what @ScottShearer  said, these users need to:

- Be in your organization,

- Have a CDS license,

- Have a CDS role like Approver.

 

This goes for users in the requestor field and in the approver field.

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