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Regular Visitor

"When an item is created or modified"....was firing twice / now broken :(

Hi gurus

 

I am managing questions for SharePoint list. A user can add a question which is short text and save.

 

I have set up a flow so that I am notified when a new item is added to this list. All fine.

 

There is a field in the list "Assigned to" which I want to use to set the user who would answer this question. I want them to be notified so that they will add text to the "Answer" field.

 

I created a flow as below and this triggers a notification to the user who I set the "Assigned to" field to. 

LH4_0-1592638330550.png

This of course has a flaw, because when the user who I set for "Assigned to" adds the answer, the flow is triggered again, because it has been changed. So, the assignee gets two emails - one telling them they have a new question...they add an answer and when it saves, they get the same email again telling them they have a new question.

 

I saw on the forum answer that @Gristy advised a user with a similar situation to create an additional field, then trigger and and update item action. I tried to build this...but it doesn't work! 😞 Refer attached. Probably just a rookie error somewhere!flow.png

 

Thanks

 

LH

1 ACCEPTED SOLUTION

Accepted Solutions
Resident Rockstar
Resident Rockstar

Looks OK.

 

Check the internal name of the Sent field. It could be Sent0 for example.

View solution in original post

2 REPLIES 2
Resident Rockstar
Resident Rockstar

Looks OK.

 

Check the internal name of the Sent field. It could be Sent0 for example.

View solution in original post

Regular Visitor

Legend, thank you @Gristy!

 

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