I've been spending a lot of time trying to upload my own FAQ for the suggested topics on a website to get them imported.
I've gone through the documentation here: https://docs.microsoft.com/en-us/power-virtual-agents/advanced-create-topics-from-web.
I am struggling with this error
I have formatted my FAQ to match the structure of the following pages.
Solved! Go to Solution.
Hi @CariRodz ,
Is it a public website with HTTPS protocol?
If it's possible, share with us the link, we can try it from our side, and also, if it's not working well, you can open a ticket to the MS Support team: https://powervirtualagents.microsoft.com/en-us/support
Hi @renatoromao ,
Its an open link from Share point just to grab the information.
Its in pdf format...But its just not happy with the document
Hi @CariRodz ,
It's not possible to read SharePoint/OneDrive files, we have security behind those files.
The link needs to be on the internet: e.g. https://www.w3.org/WAI/ER/tests/xhtml/testfiles/resources/pdf/dummy.pdf
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