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IgnacioV
Helper II
Helper II

Profile pic problem.

It happens to you that the image you choose for the bot's profile looks blurry? I am using a 256x256 image that weighs 35kb, it happens to me with all the images that I use.

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Accepted Solutions
Pstork1
Dual Super User
Dual Super User

The optimum picture size for an PVA bot icon is 30KB.  If you upload one that is bigger than that it will compress it and that is where the blurry image comes in.  

image.png



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IgnacioV
Helper II
Helper II

@Pstork1 after many tests I found the appropriate sizes and formats A transparent "outline" icon "taskbar"(32 x 32 pixels) and a full "color" icon (192 x 192 pixels) message card

View solution in original post

@IgnacioV, is there any way to customize those icons differently? I mean, upload one image for the "Outline icon", and another one for the "full color icon"?

View solution in original post

12 REPLIES 12
Pstork1
Dual Super User
Dual Super User

The optimum picture size for an PVA bot icon is 30KB.  If you upload one that is bigger than that it will compress it and that is where the blurry image comes in.  

image.png



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Is there any measurement in pixels that is the most appropriate? I tried 256x256 and it still appears blurry despite weighing less than 30kb

I suspect they are using the same dimensions as Power Apps.  For Power Apps the recommended size is 245 X 245.  



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I tried so many different measures and shapes and still couldn't find a solution. Can you add your icons as requested by virtual agents without blurring?

This is the one I use.  It doesn't appear blurry to me.



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the same thing happens with that image.

Maybe I need to clarify, this happens in virtual agents



IgnacioV_1-1629464162385.png

 

This is what it looks like when I use it in PVA as the icon for the bot.

image.png



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IgnacioV
Helper II
Helper II

@Pstork1 after many tests I found the appropriate sizes and formats A transparent "outline" icon "taskbar"(32 x 32 pixels) and a full "color" icon (192 x 192 pixels) message card

@IgnacioV, is there any way to customize those icons differently? I mean, upload one image for the "Outline icon", and another one for the "full color icon"?

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