Triggering Chatbot when a new starter joins

[user123zzz]

Hi everyone, 

I'm trying to develop an onboarding chatbot for my organisation. Ideally on the first time a user logs into teams, the chatbot will appear with a menu of some FAQs about the company etc. 

Would anyone know how to trigger a PVA bot in teams that starts a conversation if this is the first/second/third time a user logs into Teams? 

Can PVA even start the conversation first? I'm pretty new to PVA. 

Thanks in advance!

[SueB · Accepted solution]

There is the Preview functionality to send a message from a bot in Teams. I mention it cautiously since it is still in pre-release and might change. Your admin would need to pre-pin and install the bot first.

It starts out with a Power Automate flow that triggers when the new hire is added to a Team. Then the Post message in chat or channel Teams connector is used to send the initial message.

Take a look at these links.

Notify bot users in Power Virtual Agents for Teams with proactive messages and cards - Power Virtual...

Manage app setup policies in Microsoft Teams - Microsoft Teams | Microsoft Docs

Here's the basic structure:

I hope this helps. 

Thank you for using Microsoft Power Platform Communities!

Sue
Support Engineer
Microsoft Power Platform

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