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Frequent Visitor

the app may not exist, or your organization may have disallowed you from using it

Hi all, I hope someone can guide me to right direction...  I created my first PVA bot and publish to my test team. My understanding is that by publishing to the specific team,,,

  • Members in that specific team can find a bot by going to [Apps] and search and able to pin it on the left navigation.

My colleague who is a member of this Team which I add the bot cannot find it in Apps. Do I need to do any other action for the member to find the bot in the [Apps] ?


Another thing is that, I want to add easy access to the bot in the channel tab.  I understand it is not possible to add the bot in a Teams tab. .. so as a countermeasure,

I created a sharepoint page which is the site connected to the same team,

and create a button in the page, to direct them to the bot.

I got the URL for this button by going to [Publish the bot page] => [Share the bot]=> copy the link to the bot from top of the pop up page.

2021-06-09 13_25_44-New Message - Power Platform Community and 12 more pages - Work - Microsoft​ Edg.png

Then I tried the button, but I got an error message for the subject. "the app may not exist, or your organization may have disallowed you from using it"

Am I doing something wrong ?   I just do not want to pin the bot on the left navigation as I have already so many of them.


Hi Sir, 


I am an intern in a company, thus, my manager and I doesn't have the same organization in the email. Mine is from my university and hers is from the company. Now I have the same problem... my manager can't add the chatbot to her MS Teams.


How do I resolve this Sir? Thank you

Regular Visitor

Its possible to share this as a webapp but you should have a premium license. 


But as you are an intern talk to your manager to ensure someone from your IT set this up as an organisation app so that it will be visible.


Hope this helps. We should keep security in mind while doing these.

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