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Peter1234
Level: Powered On

Re: Bizarre Camera issue

Having same issue on a dell tablet, but only when working with an external screen.

 

When I run it on the screen of the tablet, it is ok.

 

Very strange.

 

Best regards,

 

Peter

PowerApps Staff mobaky
PowerApps Staff

Re: Bizarre Camera issue

Hello @Peter1234,

 

Are you seeing this in authoring or player? and which browser are you using?

 

Peter1234
Level: Powered On

Re: Bizarre Camera issue

Authoring.

 

Microsoft Edge.

PowerApps Staff mobaky
PowerApps Staff

Re: Bizarre Camera issue

@Peter1234, I haven't been able to reproduce the issue on my devices but I will investigated further. 

Does your device lock the screen orientation when it is connected to an external screen ?

Peter1234
Level: Powered On

Re: Bizarre Camera issue

Hi Mobaky,

 

Indeed, rotation is locked.

 

I have one more info: If i drag the tab running the power apps website from the browser (so it becomes a separate browser), the orientation is corrected.

 

 

PowerApps Staff mobaky
PowerApps Staff

Re: Bizarre Camera issue

Hello @Peter1234,

 

Thanks for the info, I looked into it and you were correct the camera orientation gets adjusted when an orientation change event is triggered in the browser. This seems to be an issue with how the browser sets the default orientation, We've contacted the edge team to try to resolve this and I will post any updates.

Peter1234
Level: Powered On

Re: Bizarre Camera issue

@mobakyThanks, looking forward to a solution ;o)

AlexandrePicque
Level: Powered On

Re: Bizarre Camera issue

Hi,

 

Is there anything new about this probleme ?  

DeanC
Level: Power Up

Re: Bizarre Camera issue

I can report this is a persistent issue on my Surface Laptop 2 when using Edge with Power Apps - I also find a similar problem with HTML5 Camera controls in Edge where the orientation will be ratated 90 degrees in various instances. This may be an Edge HTML5 camera/media control issue and not so much a Power Apps issue. In Chrome and Firefox i do not experience this problem. 😞


 

Super User
Super User

Re: Bizarre Camera issue


@DeanC wrote:

I can report this is a persistent issue on my Surface Laptop 2 when using Edge with Power Apps - I also find a similar problem with HTML5 Camera controls in Edge where the orientation will be ratated 90 degrees in various instances. This may be an Edge HTML5 camera/media control issue and not so much a Power Apps issue. In Chrome and Firefox i do not experience this problem. 😞


 


I have seen the same on multiple devices (Surface and Dell), (old) Edge rotates camera image 90 degrees. Solution (where possible) is to use a different browser. The new version of Edge (based on chromium) displays the camera image correctly.

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