cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Super User
Super User

Bug? PowerApps Camera Resolution Reduced?

On my Surface Pro 4 (haven't been able to test with other devices) the resolution of images taken using the front camera with the PowerApps camera control appear to have been greatly reduced (images are now super-pixelated). I don't think this was always the case and the resolution has reduced sometime in the last few  months - I don't use the front camera very often but I did experiment with it for OCR a few months ago, and it was fine, but now the images are so low res it is not possible for text to be read (by me let alone OCR).

The camera on my device is fine (other apps work OK).

Images from the rear camera (using the PowerApps camera control) are fine (much higher resolution than that from the front camera).

Has anyone else noticed the change?

5 REPLIES 5
PowerApps Staff mobaky
PowerApps Staff

Re: Bug? PowerApps Camera Resolution Reduced?

Hello PaulD1,

Are you testing the camera in studio or player? and is the camera image mirrored when you try to use the front camera?

Super User
Super User

Re: Bug? PowerApps Camera Resolution Reduced?

In the Studio for the moment, using Chrome. The image is mirrored.

PowerApps Staff mobaky
PowerApps Staff

Re: Bug? PowerApps Camera Resolution Reduced?

Alright, Is the image pixelated in the camera footage as well or just in the image taken? 

Super User
Super User

Re: Bug? PowerApps Camera Resolution Reduced?

Pixelation is in the camera footage as well as in the image.

PowerApps Staff mobaky
PowerApps Staff

Re: Bug? PowerApps Camera Resolution Reduced?

@PaulD1,  As far as I know there hasn't been any changes to reduce the camera quality but it's possible that this issue is related to a bug in the camera drivers in the surface (Nov 2018).

Please use the following link to download the latest drivers and firmware for your Surface:

Download drivers and firmware for Surface

I hope this fixes your issue but let me know if the problem presists!

 

Helpful resources

Announcements
thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

sixthImage

Power Platform World Tour

Find out where you can attend!

Power Platform 2019 release wave 2 plan

Power Platform 2019 release wave 2 plan

Features releasing from October 2019 through March 2020

fifthimage

Microsoft Learn

Learn how to build the business apps that you need.

Top Kudoed Authors
Users Online
Currently online: 370 members 5,925 guests
Please welcome our newest community members: