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Anonymous
Not applicable

Cannnot see new gateway

Hello everyone! Simple question - What would be one of the reasons a gateway could not be found when using PowerApps? One of our network administrators installed one on a server and no one can see it in PowerApps.

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Community Support Team
Community Support Team

Re: Cannnot see new gateway

Hi @Anonymous ,

Does the network administrator share the new installed On-premises Data Gateway (within the server) with you?

Do you want to use the new installed On-premises Data Gateway in the server within other machines?

 

The On-premises Data Gateway within PowerApps/MS Flow is recognized as a Client Service/Windows service. If you sign in PowerApps/MS Flow within the server, then create a On-premises connection (e.g. On-premises SQL Server connection), you could see this new installed On-premises Data Gateway directly.

 

If you want to use the new installed On-premises Data Gateway within other machines (your personal machine, not the server), the network administrators must share this On-premises Data Gateway through PowerApps portal/MS Flow portal to you in the server.

More details about sharing On-premises Data Gateway, please check the following article:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/share-app-resources#on-premises-data-gateways6.JPG

 

7.JPG

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
mogulman
Level 8

Re: Cannnot see new gateway

What happens when you test gateway connection?

 

Gateway.png

Community Support Team
Community Support Team

Re: Cannnot see new gateway

Hi @Anonymous ,

Does the network administrator share the new installed On-premises Data Gateway (within the server) with you?

Do you want to use the new installed On-premises Data Gateway in the server within other machines?

 

The On-premises Data Gateway within PowerApps/MS Flow is recognized as a Client Service/Windows service. If you sign in PowerApps/MS Flow within the server, then create a On-premises connection (e.g. On-premises SQL Server connection), you could see this new installed On-premises Data Gateway directly.

 

If you want to use the new installed On-premises Data Gateway within other machines (your personal machine, not the server), the network administrators must share this On-premises Data Gateway through PowerApps portal/MS Flow portal to you in the server.

More details about sharing On-premises Data Gateway, please check the following article:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/share-app-resources#on-premises-data-gateways6.JPG

 

7.JPG

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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