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DavJaq
Level 8

Delayed load for PowerApps customized SharePoint forms in PowerApps SharePoint webpart

There's a delayed load of a minute for customized SharePoint forms in the PowerApps SharePoint webpart.

 

The customized form displays with a black screen initially for about a minute and then renders. This is happening for two different apps on two different SharePoint sites.

 

This problem starting happening on 4/30. So there's definitely a performance problem happening with the PowerApps server, service, or infrastructure.

 

See my earlier 4/30 post on related problem:  Apps no longer display using the PowerApps SharePoint web part with app ID: 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
PowerApps Staff cherie
PowerApps Staff

Re: Delayed load for PowerApps customized SharePoint forms in PowerApps SharePoint webpart

@DavJaqI was informed that there was a performance regression in the published apps which have since then been fixed. Can you please republish your form to pick up the changes?

View solution in original post

8 REPLIES 8
PowerApps Staff cherie
PowerApps Staff

Re: Delayed load for PowerApps customized SharePoint forms in PowerApps SharePoint webpart

Apologies for this. Would you be able to share a screenshot of what you are seeing and also share the session id?

 

To get the session id, please do Alt + right click on the PowerApp.

 

Thanks

Cherie

DavJaq
Level 8

Re: Delayed load for PowerApps customized SharePoint forms in PowerApps SharePoint webpart

@cherie,

 

Here are the two Session IDs:

88f27f47-f7b5-48e5-b219-b5ba0cab9306 

933a0604-c7d4-4c7b-837f-519a8b163ac5

 

and this is what I initially get:

black_screen.gif

 

Community Support Team
Community Support Team

Re: Delayed load for PowerApps customized SharePoint forms in PowerApps SharePoint webpart

Hi @DavJaq ,

Please try the ways in the link that you've listed.

What's more, you could try to recreate the custom form.

Here's a doc for your reference:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/customize-list-form

The information in details is in this paragraph:Delete the custom form

 

 

 

Best regards,

Community Support Team _ Phoebe Liu

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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DavJaq
Level 8

Re: Delayed load for PowerApps customized SharePoint forms in PowerApps SharePoint webpart

Hi @cherie,

Any updates?   

 

The loading speed has improved a bit with no interference from me so this definitely seems to be a PowerApps infrastructure intermittent performance issue.

 

PowerApps Staff cherie
PowerApps Staff

Re: Delayed load for PowerApps customized SharePoint forms in PowerApps SharePoint webpart

We're still looking into your sessions

PowerApps Staff cherie
PowerApps Staff

Re: Delayed load for PowerApps customized SharePoint forms in PowerApps SharePoint webpart

Did you republish your application?

PowerApps Staff cherie
PowerApps Staff

Re: Delayed load for PowerApps customized SharePoint forms in PowerApps SharePoint webpart

@DavJaqI was informed that there was a performance regression in the published apps which have since then been fixed. Can you please republish your form to pick up the changes?

View solution in original post

DavJaq
Level 8

Re: Delayed load for PowerApps customized SharePoint forms in PowerApps SharePoint webpart

@cherie 

 

Definitely better.. thanks 

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