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luispire
Level: Powered On

Extra plan required to use apps when no premium features are used

Hi, 

 

In our organization, we have PowerApps included in O365 so I have been testing it to see the possibilities it could offer.

 

I created some apps and everyone with access was able to use the app without any additional plan. Then, I tried to use two premium connectors (Smartsheet and Fresh Service) and some flows within the apps but when I discovered that every user who wants to use the app has to have a PowerApps plan 1 to use the app I decided to delete all the premium access and flows. 

 

Now, none of my apps are using any premium connector and there is no flow defined and used. Despite this, PowerApps is still asking the users to have the Power Apps plan 1 to use the apps, actually, it is asking them to join the trial (example attached).

 

Do you have any idea of why it is still asking the users for the extra plan?

Could you tell me what I have to do I order to recover the previous status when users could use the apps without any extra plan?

 

Thank you very much for your support!!

 

Kind regards 

Luis

1 REPLY 1
luispire
Level: Powered On

Re: Extra plan required to use apps when no premium features are used

Upp. 

 

If nobody has information about this issue, do you know where can I request some support on this types of issues?

 

Thanks!! 

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