cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
cpan
Level: Powered On

High CPU Utilization on Chrome

We have custom sharepoint form using powerapps running for months. Starting this Wed. (4/3/2019), we are not able to navigate the form when openning it on Chrome. The CPU utilization for Chrome jumps high and freezes the form. The Microsoft IE and Edge are working fine.

 

Does anyone have similar issue? Is there backend changes/release of the SharePoint/PowerApps that we need to republish the form?

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: High CPU Utilization on Chrome

Hi @cpan ,

Could you please share a bit more about your issue?

 

I have made a test on my side, and don't have the issue that you mentioned. Please take a try to clear cache of your Chrome browser, then sign in your SP list, try your custom form again, check if the issue is solved.

 

You could also consider take a try to open the "Developer Tool" in your Chrome browser, to track the Network condition, find which request cause the High CPU Utilization:5.JPG

Also please consider take a try to re-start your PC, then try it again, check if the issue is solved. In addition, please take a try to remove the custom form from your SP list, then re-create a new one for it, check if the issue still exists.

 

If the issue still exists, please consider submit an assisted support ticket for help through the following link:

https://powerapps.microsoft.com/en-us/support/pro

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
mogulman
Level 8

Re: High CPU Utilization on Chrome

Try to open an Incognito Window and login.  Incognito creates a new profile with no cache.  I've had problems with the cache creating weird problems.  If this works clear your cache.

Community Support Team
Community Support Team

Re: High CPU Utilization on Chrome

Hi @cpan ,

Could you please share a bit more about your issue?

 

I have made a test on my side, and don't have the issue that you mentioned. Please take a try to clear cache of your Chrome browser, then sign in your SP list, try your custom form again, check if the issue is solved.

 

You could also consider take a try to open the "Developer Tool" in your Chrome browser, to track the Network condition, find which request cause the High CPU Utilization:5.JPG

Also please consider take a try to re-start your PC, then try it again, check if the issue is solved. In addition, please take a try to remove the custom form from your SP list, then re-create a new one for it, check if the issue still exists.

 

If the issue still exists, please consider submit an assisted support ticket for help through the following link:

https://powerapps.microsoft.com/en-us/support/pro

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Helpful resources

Announcements
thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

sixthImage

Power Platform World Tour

Find out where you can attend!

Power Platform 2019 release wave 2 plan

Power Platform 2019 release wave 2 plan

Features releasing from October 2019 through March 2020

fifthimage

Microsoft Learn

Learn how to build the business apps that you need.

Top Kudoed Authors
Users Online
Currently online: 455 members 6,206 guests
Please welcome our newest community members: