cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Francis2811
Level: Powered On

How to insert an image into the HelpDesk template

Hello everyone, I am using the mobile help desk template, and I can add the power so that the user can insert an image, if I can say what to do or what steps to take. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
v-siky-msft
Level 10

Re: How to insert an image into the HelpDesk template

Hi @Francis2811 ,

 

I have made a test, please see this GIF.

StoG_6.gif

The steps:

1. Add Image field in the ClearCollect() in OnStart property of App. (App's example data)

Snipaste_2019-11-22_12-05-30.png

2. CreateTicketScreen:

        Add AddPicture control at bottom of 

        Add 'Image: AddMediaButton1.Media' formula to the Patch function of Create button

        Set Reset(AddMediaButton1) to OnHidden property of CreateTicketScreen

3. EditTicketScreen:

        Add AddPicture control at bottom of EditTicketScreenCanvas

        Set Image property of UploadedImage2 : If(IsBlank(AddMediaButton2.Media), SelectedTicket.Image, AddMediaButton2.Media)

        Set Reset(AddMediaButton2) to OnHidden property of EditTicketScreen

        Add 'Image: AddMediaButton1.Media' formula to the two Patch functions of Update button

4. ViewTicketScreen:

        Add Image control at bottom of ViewTicketScreen

        Set Image property: SelectedTicket.Image

Best regards,

Sik

 

 

View solution in original post

2 REPLIES 2
v-siky-msft
Level 10

Re: How to insert an image into the HelpDesk template

Hi @Francis2811 ,

 

I have made a test, please see this GIF.

StoG_6.gif

The steps:

1. Add Image field in the ClearCollect() in OnStart property of App. (App's example data)

Snipaste_2019-11-22_12-05-30.png

2. CreateTicketScreen:

        Add AddPicture control at bottom of 

        Add 'Image: AddMediaButton1.Media' formula to the Patch function of Create button

        Set Reset(AddMediaButton1) to OnHidden property of CreateTicketScreen

3. EditTicketScreen:

        Add AddPicture control at bottom of EditTicketScreenCanvas

        Set Image property of UploadedImage2 : If(IsBlank(AddMediaButton2.Media), SelectedTicket.Image, AddMediaButton2.Media)

        Set Reset(AddMediaButton2) to OnHidden property of EditTicketScreen

        Add 'Image: AddMediaButton1.Media' formula to the two Patch functions of Update button

4. ViewTicketScreen:

        Add Image control at bottom of ViewTicketScreen

        Set Image property: SelectedTicket.Image

Best regards,

Sik

 

 

View solution in original post

Francis2811
Level: Powered On

Re: How to insert an image into the HelpDesk template

A query in the sharepoint list I don't have to add any Image field anymore? And when the email is sent, the image chosen by the user will also be sent?

Helpful resources

Announcements
thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

sixthImage

Power Platform World Tour

Find out where you can attend!

Power Platform 2019 release wave 2 plan

Power Platform 2019 release wave 2 plan

Features releasing from October 2019 through March 2020

fifthimage

Microsoft Learn

Learn how to build the business apps that you need.

Top Kudoed Authors (Last 30 Days)
Users online (5,216)