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Licensing change undermines Microsofts trustworthiness

Continuing the now closed debate from this thread by Charles LamannaGeneral Manager at Microsoft, I'm truly saddened.

Being a long term promoter of Microsofts solutions, I have been driving and implementing Microsoft technologies for more than a decade. Specifically, we just completed a major project to move a number of on-prem SQL servers into Azure, with the specific goal to avoid using premium connectors, the price of which would undermine our IT strategy.

Now, Microsoft decides to completely change the guiding points we have used to decide on PowerApps and Flow for our business applications. Not only are they reclassifying the Azure SQL connector to "Premium", but they are also increasing prices at rates, I have never seen before from any serious IT soultions provieder - in our case, specifically, we are using a number of Office 365 Business Essentials and Business Premium licenses for our users. My calculations show we will expierence price increases of more than 500% !!.

 

I ask myself: How can I ever trust Microsoft again, when this can happen - with this, you are directly undermining my personal credibillity as an advisor, promoting Microsoft solutions. Customers have invested in migrating to Azure and the Powerplatform under completely wrong assumptions and based on Microsoft being a trustworthy partner in the long run. All gone now. It makes me so sad. One of the big arguments for migrating to the cloud in general, is less hastle with operations. This just moves the hastle from the IT operations to the strategic level - constantly forcing management in companies to get involved to re-consider their IT strategy, because Microsoft decides to change the economical foundation decisions were based on.

I just kindly ask you to deliver on your promises - make it a worry free expierence to migrate to the cloud without constantly rocking (tipping over) the boat. The least you could do is to provide existing users an option for nothing to change and then only change the price structure for new/added or changed featuresets instead of causing all this agony that is slowly undermining your position as a trustwothy and reliable partner for companies.

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jond
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Re: Licensing change undermines Microsofts trustworthiness

I think that sums it up really, Microsoft are failing to provide a stable pricing, and services model, and in that sense can you really trust them with your business? I feel for anyone who already went all in on PowerApps investing heavily and then creating incredible solutions for their companies with the standard connectors, I think it's a moment that may well torpedo their trust in Microsoft altogether.

 

This move makes no sense to me, to business decision makers looking at moving to the cloud, it will make even less sense, instability just undermines their cloud model.  

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jond
Level: Powered On

Re: Licensing change undermines Microsofts trustworthiness

I think that sums it up really, Microsoft are failing to provide a stable pricing, and services model, and in that sense can you really trust them with your business? I feel for anyone who already went all in on PowerApps investing heavily and then creating incredible solutions for their companies with the standard connectors, I think it's a moment that may well torpedo their trust in Microsoft altogether.

 

This move makes no sense to me, to business decision makers looking at moving to the cloud, it will make even less sense, instability just undermines their cloud model.  

View solution in original post

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