Main PowerApps platform URL web.powerapps.com NOT always showing the "Recent Apps"/"Shared with me"

[RaoulSerra]

Hello,

I'm using PowerApps only since June 2018 and It looks that since middle of September 2018 something weird

is happening regularly several times a day:

The Main PowerApps platform URL web.powerapps.com NOT always showing the "Recent Apps"/"Shared with me"

Some times with error message like:

"Something went wrong. Please try again later." - "Failed to fetch"

and other times with an "authentication" error with message like:

"Sorry, something went wrong..." - "To fix it, sign out and try again." - "Sign out"

(See the screen shot in attached Word Document)

Now, there are ways to still get to our Apps if you want to modify them with the online studio with other URL like:

https://us.create.powerapps.com/studio/#

OR if we want to start them by finding the App in Dynalics365 with URL like:

https://home.dynamics.com

QUESTION: Can Microsoft explain what is happening here as this seems to be the case in different countries for different users

and can Microsoft solve that issue as I guess people will try first to get to main URL: web.powerapps.com

Are other users reporting this issue ?

[v-micsh-msft]

Hi @RaoulSerra,

Please review:

Troubleshooting startup issues in PowerApps Web Authoring

See if the options mentioned in the article would help in your situation.

Further, there are some known issues published under the PowerApps support page:

https://powerapps.microsoft.com/en-us/support/

Regards,

Michael

[RaoulSerra]

To be more clear and after some more investigation here is excatly what is happening

and it has to do with 2 URLS

Main URL  https://web.powerapps.com   this one not showing the Apps owned or shared 

And second URL:  https://us.create.powerapps.com/studio/#

which after usage allows t osee again the APSS in main URL https://web.powerapps.com 

This bedhavior is most probaly NOT normal.

In other words:

I'm using PowerApps only since June 2018 and It looks that since middle of September 2018 something weird is happening regularly several times a day:

The Main PowerApps platform URL https://web.powerapps.com

NOT always showing the "Recent Apps"/"Shared with me"

Some times with error message like:

"Something went wrong. Please try again later." - "Failed to fetch"

Now, there are ways to still get to our Apps if you want to modify them with the online studio with other URL like:

https://us.create.powerapps.com/studio/#

OR if we want to start them by finding the App in Dynalics365 with URL like:

https://home.dynamics.com

WHAT IS REALLY STRANGE and I guess wthat is what needs to be solved is

that we need first to get to the Apps via https://us.create.powerapps.com/studio/# and the left menu "Open" and only after that we get back the visibility of the APPS in the main URL https://web.powerapps.com 

Does other persons have expierenced the same ?

We created a ticket for Microsoft PowerApps platform Team (under investigation)

[RaoulSerra]

@v-micsh-msft

Michael,

Thanks for your reply, there are interesting things on the 2 URLs you provided

but actually none of that is solving the issue

I have provide a more clear description of the problem

Have a great day ahead